Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?

A) Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.
B) Change the associated normalization rule in the dial plan policy.
C) Modify the voice policy for this user for PSTN usage.
D) Open outbound TCP port 5061 on the user's computer.

2. DRAG DROP You support a Microsoft Lync 2013 environment in your customer's network. A single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named proseware.net. All computers in the network are members of an Active Directory Domain Services (AD DS) domain named proseware.local. You configure Lync to support users from a new SIP domain named contoso.net. The users of the contoso.net SIP domain report that their Lync client is able to connect to the Lync server only after manual configuration. Users of the proseware.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to enable the internal and external automatic discovery features for the users of the new contoso.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To
answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

3. You administer Microsoft Lync Server 2013 Enterprise servers in your company network. Your network environment includes the following:
-A single Front End Server named Lync2013FE
-A single Back End Server named Lync2013BE
-An Edge Server named Lync2013Edge You delegate the CsServerAdministrator role to User1. You want User1 to manage installation and deployment of device updates for Lync 2013 devices. User1 fails to import a device update package on the Lync 2013 server due to insufficient permissions. You need to ensure that User1 has the minimum permissions required to install and manage updates for Lync devices. What should you do?

A) Assign User1 the CsVoiceAdministrator role.
B) Grant User1 membership to the RTCUniversalServerAdmins group.
C) Assign User1 the CsLocationAdministrator role.
D) Grant User1 membership to the RTCUniversalUserAdmins group.

4. You support a Microsoft Lync Server 2013 on-premise environment that includes the following:
-An Enterprise Edition Front End Pool with three Front End Servers
-A mirrored back-end SQL database
-Both the Front End Pool and Edge Pool use hardware load balancers (HLBs)
-An Edge Server pool with two servers in perimeter network The Lync environment supports 10,000 users in High Availability mode. Some users report that they are unable to make outbound calls to specific public switched telephone network (PSTN) numbers. When they attempt to do so, the call appears to be connected but then drops with a reorder tone, and then they receive the following error message: "Due to network error your call cannot be completed at this time. Please try your call again." You need to troubleshoot the issue. Which centralized logging scenario should you use?

A) LYSSAndUCS
B) MediaConnectivity
C) HybridVoice
D) incomingAndOutgoingCall

5. You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. You specify a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) for the dial-in conferencing access number. You discover that the SIP URI was configured incorrectly. You need to change the SIP URI. What should you do?

A) Run the Set-CsDialInConferencingAccessNumber cmdlet.
B) Run the Set-CsSipResponseCodeTranslationRule cmdlet.
C) Delete the object and recreate the access number.
D) Run the New-CsDialInConferencingDtmfConfiguration cmdlet.

Solutions: