Avaya 132-S-916.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| User, Extension, and Device Management | - IP deskphones, softphones, and endpoints - User provisioning and extension configuration |
| Call Routing and Features | - Hunt groups and call distribution - Voicemail, auto-attendant, and call flows |
| Installation and Initial Configuration | - System setup and configuration tools - Initial network and system provisioning |
| Trunking and Connectivity | - SIP trunks and PSTN integration - Network configuration and interoperability |
| IP Office System Architecture | - IP Office components and deployment models - System capacities and licensing concepts |
| Maintenance, Troubleshooting, and Support | - Fault resolution and performance tuning - System monitoring and diagnostics |
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