Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Administration and Configuration | 25% | - Endpoint and station setup - Call routing, coverage, and call handling - System parameters and feature configuration - CM Messaging mailbox and user provisioning |
| Topic 2: Features and Applications | 10% | - Capacity and performance management - Advanced communication features - Messaging features and administration |
| Topic 3: Maintenance and Troubleshooting | 20% | - Alarm and log analysis - MWI, messaging, and call quality troubleshooting - Failover, survivability, and fallback procedures - System monitoring and health checks |
| Topic 4: Integration and Protocols | 20% | - Trunk configuration and shuffling/hairpining - SIP, H.323, DCP protocols configuration - Network and security configuration - Integration with Session Manager and System Manager |
| Topic 5: Installation and Initial Configuration | 25% | - Avaya Aura Communication Manager R6.0 installation - License file installation and validation - Server and media gateway integration - CM Messaging R6.0 deployment and setup |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. A customer wants to enable audio encryption for Ip phone calls, but the potion is not available on any IP-codec-set.
Which procedure must be followed to obtain this feature?
A) From the Aura System Manager's Feature Server Administration page. Find the media encryption over IP field, and set the option to Y. save the changes.
B) From the system platform WebLM page. Find the media Encryption over IP field set the option to Y. Save the changes.
C) From the SAT, type change system-parameter customer-options. Find the media Encryption over IP field, and set the option to Y. Save the change
D) From the SMI Feature administration page, find the media Encryption over IP field Set the option to Y. save the changes
2. A technician is planning to support to upgrade an Avaya communication Manager system to release 6.0 from Release 5.2
Which two tasks must be performed during the upgrade procedure? (Choose two)
A) The S8700-series servers must be displayed by S8800 servers.
B) The survivable Remote servers can stay at Release 5.2
C) All G350 gateways must replaced by S8800 servers.
D) The survivable remote servers must be upgraded by Release 6.0
3. Which statement is true about duplex servers in CM 6.0?
A) CM uses the high availability that system platform can now provide
B) The license for the survivable server is different than the license file of the main server
C) The main and all survivable servers require an authentication file
D) The survivable remote Duplex template includes branch session ,manager
4. When troubleshooting a system fault, if the web interface or SAT are unavailable, which method should be used?
A) CLI
B) SAL
C) MODEM
D) TTY2
5. Which screen is used while upgrading the system platform from release 6.0.0.09 to release 6.0.0.11?
A) Communication manager Web interface
B) Console domain Server Management Path management
C) Console domain Virtual Machine Management
D) Console domain Server Management Platform Upgrade
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |
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