Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| Session Manager | - SIP routing and session handling - Integration with enterprise telephony services |
| Communication Manager | - Call routing and feature configuration - User administration and endpoints |
| Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| System Manager | - System configuration and management - Security and user provisioning |
| Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
Avaya Aura® Core Components Support Certified Sample Questions:
Question #1
Which Communication Manager command can be used to verify the network region in use by a particular endpoint?
A. status station
B. display ip-network-region
C. list usage extension
D. display system-parameters ip-option
E. status endpoint
Question #2
In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?
A. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
B. Communication Manager; It is requesting the call log history from System Manager.
C. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
D. System Manager; It is requesting the call log history from Communication Manager.
E. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.
Question #3
A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources. The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal. Which statement describes the cause of this problem?
A. The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen.
B. The VoIP Channel License Limit has not been set on the media-server CM SAT screen.
C. The CM license has no CM Media Server VoIP Channels.
D. No trunk-group members have been configured.
E. The Media Server is not added as a resource to the call processing entity.
Question #4
Which statement describes the steps to save the traceSM log file?
A. Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
B. While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
C. Use the Linux command cp traceSMlog <filename>
D. Execute traceSM -w <filename>.
E. While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
Question #5
In the context of the 8D Troubleshooting Methodology, what Discipline is associated with the decision to temporarily use TCP in place of TLS?
A. Discipline 3 - Develop Interim Containment Actions
B. Discipline 4 - Determine Root Cause
C. Discipline 5 - Choose and Verify Corrective Actions
D. Discipline 1 - Establish the Team
E. Discipline 2 - Describe the Problem
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: C | Question #3 Correct Answer: E | Question #4 Correct Answer: B | Question #5 Correct Answer: A |
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