SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Data sources and key figures - Custom report creation |
| Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Opportunity lifecycle and forecasting - Sales methodology configuration |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| User Management | 8%–12% | - Role and access management - Organizational structure - Business user setup |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Integration | 8%–12% | - Middleware and communication arrangements - Integration with SAP ERP / CRM - Web services and APIs |
| Quotation and Sales Order Management | 8%–12% | - Sales order integration - Quote creation and processing - Document flow and status management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question #1
How can you distribute the revenue of the opportunity? (2 correct answers)
A. The revenue can be distributed between the account team members
B. The revenue can be distributes at header level
C. The revenue can be distributed between the sales team members
D. The revenue can be distributed on a daily basis
Question #2
Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
(3 correct answers)
A. No confirmation
B. Late delivery or insufficient quantity
C. Binding confirmation
D. External procurement
E. Full delivery on requested date
Question #3
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)
A. Create and access contacts
B. Synchronize and exchange appointments
C. Create opportunities
D. Synchronize and exchange leads
Question #4
Which of the following Sales area dependent elements can you maintain in the product master? (2 correct answers)
A. Division
B. Maximum Order Quantity
C. Customer Part Number
D. Unit of Measure
Question #5
What must you do if your customer wants to add product images to sales quote print forms?
A. Configure the fine tuning activity
B. Add printing as a predefined task in Activity Plans
C. Select an image option when you print the form
D. Activate the scoping element
Solutions:
| Question #1 Correct Answer: B,C | Question #2 Correct Answer: A,B,E | Question #3 Correct Answer: A,B | Question #4 Correct Answer: B,C | Question #5 Correct Answer: D |
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