The benefit in Obtaining the EX0-001 Exam Certification
- When Candidates applying for a job or looking to promotion in their current position, an Exin ITIL Foundation Certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
- Organization owners invest a lot in their employees when it comes to their training with the goal of making them quicker, more efficient, and more knowledgeable about their role. Certified Professional will reduce the time he spends on tasks, meaning he can get more done this could help reduce company downtime when repairing faults on a system or fixing hardware problems.
- Becoming Exin ITIL Foundation means one thing you are worth more to the company and therefore more to yourself in the form of an upgraded pay package. On average, an Exin ITIL Foundation member of staff is estimated to be worth 30% more to a company than their uncertified professionals.
- After completion of Exin ITIL Foundation Candidates receive official confirmation from Exin that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.
- Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
EX0-001 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Exin EX0-001 exam dumps will include the following topics:
- Competence and training
- Technology and architecture
- ITIL Service Cycle
- IT Service Management as a practice
EXIN EX0-001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Generic Concepts | 15% | - Roles, responsibilities, and functions - Service assets and configuration - Service packages and catalogs |
| Functions and Technology | 10% | - Technology and architecture support - Service Desk, Technical Management, Application Management - Automation and tools |
| Selected Processes | 25% | - Incident Management - Service Level Management - Problem Management - Request Fulfillment - Change Management |
| Service Management as a Practice | 15% | - Stakeholders, customers, and services - Concept of service and service management - ITIL as best practice framework |
| ITIL Service Lifecycle | 20% | - Service Strategy - Service Operation - Continual Service Improvement - Service Transition - Service Design |
| Key Principles and Models | 15% | - Process model and characteristics - Governance and risk management - Service measurement and metrics |
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