HP Selling HP Imaging and Printing Supplies Sample Questions:
1. Where is the security label on a laser cartridge?
A) Only on the bottom
B) Only on the top
C) Always on the tear strip
D) Randomly placed on the packaging
2. In which type of hardware is the majority of the current total supplies sell-out used?
A) The most current MFPs from this year's line-up
B) The most current retail HP inkjet devices from this year's line-up
C) The most current workgroup printers from this year's line-up
D) Devices that are older than the current line-up
3. Which list appropriately demonstrates the order in which the laser printing process occurs?
A) Charging, expose, deploy, transfer, fusing, pickup
B) Charging, development, transfer, exposure, fusing, discharging
C) Charging, expose, development, transfer, fusing, cleaning
D) Expose, charging, transfer, development, cleanup, fusing
4. Which statement best describes the warranty on HP laser supplies?
A) HP offers a warranty that is defined by local legislation, which varies from 6 to 24 months.
B) HP offers 6 months of warranty for all HP laser supplies.
C) No warranty is applicable to HP laser supplies.
D) As long as the printer is not indicating the end of life of the cartridge, the warranty covers defects from materials and workmanship.
5. Which driver of HP's innovation ultimately benefits the customer?
A) The HP commitment to the lowest customer price
B) A culture of engineering innovation
C) The Reseller Partner Program
D) HP Care packs
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |
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