HP HP2-B27 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solutions and Services | 25% | - Managed Print Services (MPS) overview - Support, warranty, and care packages - Document workflow and management solutions |
| Product Features and Differentiators | 30% | - Hardware specifications and performance - Security features and compliance - Energy efficiency and sustainability - Mobile and cloud printing capabilities |
| Sales Process and Value Proposition | 20% | - Competitive positioning and objection handling - Customer needs assessment and qualification - ROI and total cost of ownership calculation |
| Market Overview and HP Portfolio | 25% | - HP LaserJet, PageWide, and InkJet portfolio positioning - Workgroup, departmental, and production printing solutions - Enterprise printing market trends and opportunities |














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