HP Selling HP Printing and Computing Services Sample Questions:
1. How can HP Care Packs help consumers?
A) HP Care Pack Services allow consumers to use compatible consumables.
B) HP Care Pack Services help consumers print on non-supported media.
C) HP Care Pack Services help consumers get their equipment up and running
D) HP Care Pack Services are not available for consumers.
2. Which statement is true about the value proposition for Small and Medium Business Services?
A) HP Contractual services are not available to small and medium business customers.
B) HP Care Pack Services are useful only for small and medium business customers with big IT staff
C) HP Care Pack Services can assist in the installation of customers' HP hardware, help to quickly solve problems as they arise, and control costs
D) Small and medium business customers have strong IT capabilities and do not need extra services
3. In addition to the Travel Coverage and Accidental Damage Protection services, what other value added service can be offered to consumers?
A) Defective Media Retention
B) Premium Services
C) Data Protection
D) Preventative Maintenance Kit Replacement
4. Which statement is true about Service Lines?
A) 8W support covers all business levels for Custom Integration Services.
B) The 8W supportline is available for consumers.
C) R4 Commercial support is only available to Small and Medium Business (SMB).
D) All Printer Services lines are available for consumers who buy contractual services.
5. What is an effect of adding services to hardware deals?
A) increases complexity of the offer
B) services selling has little effect on hardware deals
C) decreases profit
D) easier repeat sales
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |
1029 Customer Reviews
Quality and ValueITCertKing Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our ITCertKing testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyITCertKing offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.
