IBM M6040-520 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Retail Store Solutions Portfolio Overview | 25% | - SurePOS hardware family - SureMark printers and peripherals - AnyPlace Kiosk solutions - Self-checkout systems |
| Competitive Positioning & Differentiation | 25% | - Scalability and integration capabilities - Key differentiators vs competitors - Advantages for food service, grocery, and specialty retail |
| Solution Selling & Customer Needs Assessment | 25% | - Matching solutions to vertical segments - Retail business requirements analysis - Value proposition and ROI presentation |
| Software & Application Knowledge | 25% | - VisualStore Suite - SurePOS ACE - Store Integrator framework - Retail Industry Framework |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. Which printer is included in the SurePOS ACE Independent Grocer Package?
A) 4610 SureMark Printer
B) 4610 SureMark Fiscal Printer
C) 4689 Printer
D) 4679 Printer
2. The AnyPlace Checkout combines which two products?
A) AnyPlace Kiosk
B) SurePoint Solution
C) SurePOSACE
D) Checkout Environment for Consumer-Service
3. Which 5-phase method does TGCS recommend for developing compelling value propositions and effective solutions for customers?
A) Client Value Method (CVM)
B) Signature Selling Method (SSM)
C) Customer Relationship Method (CRM)
D) Customer-Centered Selling Method (CSM)
4. The AnyPlace Kiosk is availablein which flat-panel touch screen sizes?
A) 17-inch, 19-inch, 21-inch
B) 15-inch, 17-inch, 21-inch
C) 15-inch, 17-inch, 19-inch
D) 14-inch, 17-inch, 19-inch
5. In which segment do retailers focus on a narrow market or niche?
A) General Merchandise
B) Specialty
C) Chain Drug/Grocery
D) Food Service and Hospitality
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |
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