SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The new organizational strategy affects all employees, and the executive team is discussing ways to communicate it to the store and warehouse personnel. They decide to hold staff meetings with each workgroup. What can they do to ensure that the meetings are successful?

A) Choose a presenter who understands the audience,s needs and perspectives.
B) Start the meetings of f with an icebreaker activity.
C) Conduct focus groups within the meetings.
D) Provide lunch for employees while presenting a detailed slide show presentation.

2. A small organization recently hired a new CEO with a strong marketing background. The CEO establishes a new sales approach focused on expanding business opportunities through the creation of new products, which will be marketed and sold by the sales force. The CEO believes her effectiveness is impaired by having too many direct reports. The CEO meets with the CFO and HR director. They decide to reduce the CEO's number of direct reports to those most relevant to the CEO's vision for the organization. The remaining employees are reassigned to the CFO who already oversees a team of three. This change allows the CEO to more effectively focus on the vision HR releases a memo informing employees of the change in reporting structure.
The CEO learns that the change in reporting structure has resulted in disappointment for the employees who are no longer direct reports and asks the HR director for advice. What action should the HR director advise the CEO to take?

A) Meet individually with employees affected by the new reporting structure.
B) Ask the CFO to explain how the new reporting structure benefits the organization in a companywide meeting.
C) Send an organizationwide email that highlights the CEO's vision.
D) Ask the CFO to explain the benefits of the new reporting structure to the new team.

3. Which step should an HR professional take first when an employee submits a verbal or written allegation that a supervisor is creating a hostile work environment?

A) Meet with the employee and supervisor to discuss the allegation.
B) Assure the employee that all information gathered from witnesses will remain confidential.
C) Reduce the employee's work schedule temporarily until the investigation is complete.
D) Transfer the employee to another work group while the investigation proceeds.

4. When preparing to make an of fer to a candidate, recruiters must consider several factors before deciding how much to of fer within the applicable pay scale. What factors should NOT be considered?

A) The candidate,s potential commute
B) The candidate,s expectations
C) The candidate,s current compensation
D) Internal equity-how much the other incumbents are being paid for the same job

5. What can the new VP do to be successful in running the company's motor vehicle assembly plant in India?

A) He should expect that employees will be productive in their roles, despite any personaldifferences.
B) He should create a competitive work environment.
C) He should only expect employees to participate in company events during the regularworkday.
D) He should attend social events outside of work to build relationships.

Solutions: