Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Privacy, Security, and Sharing | - Sharing and collaboration features - Privacy settings and user data protection - Apple security technologies |
| Recovery and System Diagnostics | - Startup and recovery options - System troubleshooting and diagnostics tools |
| Device Management and Networking | - Network configuration and troubleshooting - Supporting Apple devices in organizations - Mobile Device Management (MDM) |
| Backing Up and Restoring | - Backup methods including iCloud and Time Machine - Restoring Apple devices and user data |
| Mac Fundamentals | - macOS basics and system configuration - User accounts and permissions - Mac hardware and troubleshooting |
| Apple Account and iCloud | - Apple Account management - iCloud services and data synchronization |
| iPhone and iPad Fundamentals | - iOS and iPadOS features and management - Apple device hardware and accessories - Device setup and configuration |
Apple Device Support Sample Questions:
1. Files App, what storage format does it support?
A) MS-DOS (FAT)
B) EX-FAT
C) NTFS
D) Mac OS Extended
E) APFS
2. You receive a "Storage Almost Full" alert on your iPhone. Which of these steps should you take?
A) Erase all content and settings on the device.
B) Turn off iCloud Backup to free up space.
C) Clear System Data in iPhone Storage settings.
D) Review storage recommendations in iPhone Storage settings.
3. Scenario
You have an iPhone and iPad device. You bought five new App Store apps on your iPhone. but you also want to use these apps on your iPad.
How can you configure your iPad to automatically download and install the App Store apps you bought on your iPhone?
A) In Settings, tap General > Software Update > Automatic Updates.
B) In Settings, tap App Store and tap to turn on App Downloads.
C) In the iTunes Store, tap Settings and tap to turn on Automatic Downloads.
D) In the App Store, tap Settings and tap to turn on App Downloads.
4. Which event can automatically send Mac analytics information to Apple?
A) System Diagnostics starts.
B) An app fails to get data from another app.
C) A system error occurs that causes your Mac to restart.
D) An app tries to get data that Privacy & Security settings protect.
5. How do you limit access to your location in "Precise Location Access" for certain apps on your iPad?
A) Delete and reinstall the app.
B) Go to Settings > Privacy & Security > Location Services, then edit settings for each app.
C) Open each app and edit the Location Access settings.
D) Go to Settings > General > Location Services, then edit the settings for each app.
Solutions:
| Question # 1 Answer: A,B,D,E | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |
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