IBM C2070-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning, Architecture, Installation and Configuration | 21% | - Installation and configuration procedures - System requirements and prerequisites - Development vs production environments - IBM Case Manager architecture overview - Integrated components and licensing |
| Testing and Deploying a Case Solution | 8% | - Exporting and importing solutions - Deployment tools and processes - Testing procedures and validation |
| Designing a Case Solution | 39% | - Case types, properties and document classes - Business rules and page design - Security and access control configuration - Tasks, steps, roles and inbaskets - Case relationships and data integration |
| Migrating Solutions to Production | 9% | - Migration requirements and planning - Post-migration verification - Deployment Manager and Administration Client |
| Security and Administration | 9% | - Role-based security model - Monitoring and maintenance - User and group management |
| Extending Case Manager Solutions | 14% | - Integration with IBM BPM and FileNet P8 - REST API usage and customization - Custom widgets and user interfaces - Forms and external data services |
| Business Metrics and Analytics | 9% | - Content Analytics integration - Case Analyzer configuration - Cognos Real-time Monitoring |
IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:
Question 1
What is a reason to use iLog within the context of an ICM Solution?
A. To update a case property field after a step is completed.
B. To intelligently assign case workers to tasks.
C. To obtain a priority from a database call via a stored procedures.
D. To obtain additional Case Data from an external system.
Question 2
Typically, in a production environment, you do not give users permission to create and manage spaces and catalog entries in Business Space. What function is used to hide these features of the client user interface?
A. Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false.
B. Use the IBM Case Manager Administration Client to configure the security settings for Production groups and users.
C. Set the Business Space configuration setting com.ibm.mashups.lockeddown to true.
D. Use FileNet Enterprise Manager to set LDAP security on the all users who should not have access.
Question 3
Using IBM Case Manager Administration Client, solution Sol1 is removed from a non-default project area. What happens to the solution?
A. The solution cannot be removed from a project area.
B. The solution is moved to default project area, dev_env_connection_definition
C. The solution is deleted.
D. The solution is renamed as Hidden_Sol1.
Question 4
When designing a task, what is the purpose for creating a system step?
A. To configure within Process Designer the ability to call a CE_Operation Step.
B. To configure within Case Builder the ability to call a Web Service Step.
C. To configure within Process Designer the ability for a custom UI Step.
D. To configure within Case Builder the ability to call a CE_Operation Step.
Question 5
Which is NOT a capability of IBM Case Manager Builder?
A. To allow business analysts to copy case management solutions within the same project area.
B. To allow business analysts to build case management solutions.
C. To allow business analysts to transfer a solution from the development domain to a second development or production domain.
D. To allow business analysts to design and deploy case management solutions.
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: C |
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