IBM Enterprise Storage Technical Support Sample Questions:
1. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?
A) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
B) Conduct a workshopwith customer system administrators and IBM technical fieldsupport representatives to jointly resolve the problem.
C) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
D) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
2. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?
A) DS88870
B) Storwize V7000 Unified
C) XIV
D) SONAS
3. Which XIV Gen3 replication feature provides the ability for a remote target volume to be initialized without requiring the concepts of the source volume to be re-replicated over an inter-site link?
A) Synchronous Replication
B) Offline Initialization
C) Asynchronous Replication
D) Quick Initialization
4. A customer has a single frame TS3500 tape library with 6-3592-E07 drives. A new open systems server was recently purchased and, because of budget constraints, the customer is considering less expensive LTO-6 drives while protecting investment in existing tape cartridges.
What is the most economical way to achieve this goal?
A) Add 6 LTO-6 drives in a new frame.
B) Add 6 LTO-6 drives in the existing frame.
C) Replace the frame and add LTO-6 drives.
D) Replace 3592 drives with LTO-6 drives in the existing frame as is.
5. How is RTO defined?
A) The amount of times it takes, from initial disaster declaration, to having critical business processes available to users.
B) The time it takes to restore the backup tapes at a remote site.
C) The amount of data loss that's deemed acceptable, defined by application, in the event of a disaster-failover scenario.
D) The time it takes to complete the nighty backup process.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |
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