GAQM CLSSMBB-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Organizational Roadblocks and Lean Management | - Lean tools: 5S, Kaizen, SMED, Heijunka - Lean concepts: TAKT Time, Cycle Time, PCE, Lead Time, SWIP, Setup/Changeover time - Overview of continuous improvement, Lean and Six Sigma - Organizational roadblocks and resistance analysis |
| Define Phase | - VOC/VOB/VOP, CTQ/CTC/CTS, CTQ tree - Project charter, team dynamics, facilitation - SIPOC/COPIS mapping - Kano Model, Quality Function Deployment - Baseline performance, Rolled Throughput Yield, Six Sigma statistical definition |
| Pre-Define Phase | - Enterprise vs line-of-business perspective - DMAIC vs DFSS - Financial metrics: NPV, IRR - Project prerequisites and prioritization matrix |
| Control Phase | - Control plan, project closure, TPM introduction - Taguchi's Loss Function - Variable and attribute control charts |
| Lean Process Improvement | - Lean thinking tools and Kaizen events - Toyota Production System, seven wastes - PDSA cycle, R-DMAIC-S model |
| Measure Phase | - Measurement Systems Analysis: Gage R&R, stability, capability (Cp, Cpk, Cpkm) - Graphical analysis, normality testing, Weibull distribution - Data types, scales, distributions, central tendency, dispersion |
| Analyze Phase | - Simple, multiple and curvilinear regression - Root cause tools: Fishbone, Pareto - Common vs special cause variation - Parametric and non-parametric hypothesis testing |
| Improve Phase | - Cost-benefit analysis, solution prioritization, Pugh Matrix - Design of Experiments: principles, full/fractional factorial, response surface |
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