SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Analytics and Reporting | - Key performance indicators - Sales reporting and dashboards |
| Topic 2: Master Data Management | - Account and contact management - Product and pricing basics |
| Topic 3: Configuration and Extensibility | - UI adaptation and extensions - Business configuration |
| Topic 4: SAP Sales Cloud Overview | - Key business processes in SAP Sales Cloud - System architecture and positioning |
| Topic 5: Integration and Data Exchange | - Integration with SAP ERP / S/4HANA - Data migration concepts |
| Topic 6: Opportunity and Sales Management | - Forecasting and pipeline management - Lead to opportunity lifecycle |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question #1
For which of the following business requirements would you use the personalization feature?
There are 2 correct answers to this question.
Response:
A. A sales manager wants different screen layouts assigned to two different business roles.
B. A sales representative wants to modify the screen layout.
C. An administrator wants to change a standard field label to a new value.
D. A service manager wants to arrange his ticket queue with assigned to as the first column.
Question #2
How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:
A. Assign the business user to the territory structure.
B. Use business scoping to activate the work center containing the view
C. Create a business role that has access to the work center view and assign it to the business user.
D. Copy the access rights from a business user who already has access to the work center view
Question #3
Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update?
There are 2 correct answers to this question.
Response:
A. Data Migration Tool
B. Jobs Mass Data Run Object (MDRO) Jobs
C. Data Workbench
D. XML File Input
Question #4
In which of the following dimensions can you define the sales target plan?
There are 2 correct answers to this question.
Response:
A. Sales Unit
B. Product List
C. Employee
D. Account Team
Question #5
What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
A. Configure the fine tuning activity.
B. Select an image option when you print the form.
C. Activate the scoping element
D. Add printing as a predefined task in Activity Plans.
Solutions:
| Question #1 Correct Answer: B,D | Question #2 Correct Answer: B,D | Question #3 Correct Answer: A,C | Question #4 Correct Answer: A,C | Question #5 Correct Answer: C |
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