HP HP3-R02 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Proactive24 Services | - Use cases and customer value positioning - Service features and coverage models |
| Topic 2: Tools and Sales Enablement | - Partner and sales enablement resources - HPE quoting tools and platforms |
| Topic 3: Customer Lifecycle and Service Delivery | - Service onboarding and implementation - Renewals and ongoing service management |
| Topic 4: HPE Services Portfolio Overview | - HPE support and service offerings structure - Positioning of Proactive24 and Critical Services |
| Topic 5: Configuration and Quoting Process | - Pricing models and quoting workflow - Service configuration principles |
| Topic 6: Critical Services | - Incident response and escalation support - Business continuity and mission-critical support |














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