IBM M6040-520 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Software & Application Knowledge | 25% | - VisualStore Suite - SurePOS ACE - Store Integrator framework - Retail Industry Framework |
| Solution Selling & Customer Needs Assessment | 25% | - Matching solutions to vertical segments - Retail business requirements analysis - Value proposition and ROI presentation |
| Competitive Positioning & Differentiation | 25% | - Scalability and integration capabilities - Key differentiators vs competitors - Advantages for food service, grocery, and specialty retail |
| IBM Retail Store Solutions Portfolio Overview | 25% | - SurePOS hardware family - SureMark printers and peripherals - AnyPlace Kiosk solutions - Self-checkout systems |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
Question #1
Which printer is included in the SurePOS ACE Independent Grocer Package?
A. 4610 SureMark Printer
B. 4610 SureMark Fiscal Printer
C. 4689 Printer
D. 4679 Printer
Question #2
The AnyPlace Checkout combines which two products?
A. AnyPlace Kiosk
B. SurePoint Solution
C. SurePOSACE
D. Checkout Environment for Consumer-Service
Question #3
Which 5-phase method does TGCS recommend for developing compelling value propositions and effective solutions for customers?
A. Client Value Method (CVM)
B. Signature Selling Method (SSM)
C. Customer Relationship Method (CRM)
D. Customer-Centered Selling Method (CSM)
Question #4
The AnyPlace Kiosk is availablein which flat-panel touch screen sizes?
A. 17-inch, 19-inch, 21-inch
B. 15-inch, 17-inch, 21-inch
C. 15-inch, 17-inch, 19-inch
D. 14-inch, 17-inch, 19-inch
Question #5
In which segment do retailers focus on a narrow market or niche?
A. General Merchandise
B. Specialty
C. Chain Drug/Grocery
D. Food Service and Hospitality
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: C,D | Question #3 Correct Answer: D | Question #4 Correct Answer: C | Question #5 Correct Answer: B |
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