Microsoft MB-910J Questions & Answers - in .pdf
- Total Q&A: 161
- Update: Jul 20, 2026
- Price: $69.99
- Vendor: Microsoft
- Exam Code: MB-910J
- Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)
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Microsoft MB-910J Q&A - Testing Engine
- Total Q&A: 161
- Update: Jul 20, 2026
- Price: $69.99
- Vendor: Microsoft
- Exam Code: MB-910J
- Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
Cost of Microsoft MB-910 Certification Exam
The cost is approximately 75 USD for members and 130 USD for non-members
Microsoft MB-910日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Topic 1: Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%) | 10-15% | - Describe segments and leads
- 1. Describe account and contact management
- 2. Describe lead management
- 3. Describe customer segments
- Describe the marketing capabilities
- 1. Describe email marketing features
- 2. Describe event management capabilities
- 3. Describe the core capabilities of Dynamics 365 Marketing
|
| Topic 2: Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%) | 25-30% | - Describe the sales management capabilities
- 1. Describe sales analytics
- 2. Describe forecasting
- 3. Describe lead and opportunity management
- 4. Describe territory management
- Describe the core capabilities of Dynamics 365 Sales
- 1. Describe the opportunity management workflow
- 2. Describe the sales automation capabilities
- 3. Describe the quote-to-cash workflow
|
| Topic 3: Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%) | 10-15% | - Describe the Field Service mobile app
- 1. Describe the mobile app capabilities
- Describe the core capabilities
- 1. Describe work order management
- 2. Describe Resource Scheduling Optimization
- 3. Describe connected Field Service and IoT integration
|
| Topic 4: Describe the capabilities of shared features (10-15%) | 10-15% | - Describe the common elements
- 1. Describe communications and collaboration
- 2. Describe the out-of-box entities
- 3. Describe the user experience
- 4. Describe security roles and teams
- Describe reporting and analytics capabilities
- 1. Describe the intelligence capabilities
- 2. Describe reporting in Dynamics 365
|
| Topic 5: Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%) | 25-30% | - Describe customer service insights
- 1. Describe AI insights for customer service
- 2. Describe Customer Service Historical analytics
- 3. Describe dashboards and analytics
- Describe the core capabilities of Dynamics 365 Customer Service
- 1. Describe knowledge management capabilities
- 2. Describe the case management capabilities
- 3. Describe the omnichannel experience
|
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