Salesforce Certified MuleSoft Hyperautomation Developer Sample Questions:

1. Northern Trail Outfitters wants to create an automation which runs on a fixed schedule to enter sales data into NetSuite running as a process in the background. The business product owner chose MuleSoft Composer as the tool for this task.
The Salesforce admin wants to advise the product owner about how the MuleSoft Composer scheduling functionality works.
Which two options are available for use as the time mechanism within MuleSoft Composer? (Choose two.)

A) Every 5 minutes
B) Schedule based on a formula
C) Every 30 minutes
D) Every 30 days

2. The customer support team at Northern Trail Outfitters manages and maintains customer service cases using Service Cloud. The team collaborates with other stakeholders such as the sales, product, and technical support teams to resolve cases using Slack.
The team needs to use a MuleSoft Composer flow to automatically trigger when a case is created or modified in Service Cloud with notifications in Slack. Based on these specific case requirements, the team routes the cases to the sales, product, or the technical support team.
What flow component must the customer support team use to route the cases?

A) If/Else
B) For Each
C) Switch/Case
D) Swimlane

3. AnyAirlines uses an Einstein bot for their customer support. They want it to display a message when a user provides an incorrect answer to a particular question.
Which dialog option should be selected'?

A) Message
B) Action
C) Question
D) Rules

4. Northern Trail Outfitters (NTO) has outgrown its custom Extract-Transform-Load (ETL) solution and needs to migrate its ETL jobs to a new tool. One of the requirements is a single interface to view and manage the ETL jobs. Some of these ETL jobs interact with systems that are hosted on-premises.
According to Salesforce's hyperautomation best practices, how should Salesforce's various hyperautomation solutions be combined to meet NTO's requirements?

A) Use External Services in Salesforce to connect with Anypoint Platform.Use Orchestrator to coordinate the different ETL jobs in a single UI.Leverage MuleSoft RPA for on-premises systems.
B) Implement a three-tier API-led strategy to migrate its ETL jobs to a new tool.Use Anypoint API Manager to view and manage all API integrations.
C) Migrate all integrations to MuleSoft Compose.Use the Salesforce UI to view all MuleSoft Composer integrations.Leverage MuleSoft RPA for on-premises systems.
D) Migrate integrations with simple transformations to MuleSoft Composer and complex integrations to Anypoint Platform.Use Anypoint Exchange to view and manage all API integrations.

5. A non-technical employee from AnyAirlines creates a hyperautomation solution. The solution needs to meet the following criteria:
The process needs to begin when a record is created in Salesforce.
Then, it needs to pass data to a pre-existing RPA process which includes a User Task for data integrity purposes.
The output of the RPA process needs to be used to create a record in NetSuite.
According to best practices, how should this automated process be structured?

A) 1. A MuleSoft Composer flow triggers on the creation of the record and calls the RPA process.2. Then, a second MuleSoft Composer flow triggers when the RPA process is completed and creates a record in NetSuite.
B) 1. A MuleSoft Composer flow triggers on the creation of the record and calls the RPA process.2. Then, the same flow uses the response to create a record in NetSuite.B 1. A Salesforce flow triggers on the creation of the record and calls too RPA process.2. Then, the same flow uses the response to create a record in NetSuite.
C) 1. A Salesforce flow triggers on the creation of the record and makes an outbound request to a MuleSoft Composer flow.2. Then, the same MuleSoft Composer flow calls the RPA process and uses the result to create a record in NetSuite.

Solutions: