Salesforce Plat-UX-101 Questions & Answers - in .pdf
- Total Q&A: 168
- Update: Oct 25, 2026
- Price: $59.99
- Vendor: Salesforce
- Exam Code: Plat-UX-101
- Exam Name: Salesforce Certified Platform User Experience Designer
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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
- 1. Define problem statements and design principles
- 2. Align design with Salesforce best practices
- 3. Design for accessibility and inclusivity
|
| Testing | 11% | - Validate and test designs
- 1. Gather feedback and iterate designs
- 2. Measure design success and adoption
- 3. Conduct usability testing and heuristic evaluation
|
| Discovery | 13% | - Gather user requirements and plan design strategy
- 1. Apply user research methods
- 2. Identify user personas and their workflows
- 3. Translate business needs into user-centered goals
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
- 1. Maintain consistency and branding
- 2. Use SLDS components and tokens
- 3. Adapt designs for mobile and different devices
|
| Strategy and Governance | 17% | - Define UX strategy and governance
- 1. Establish design guidelines and standards
- 2. Collaborate with stakeholders and teams
- 3. Plan UX roadmap and adoption
|
| Declarative Design | 27% | - Design using Salesforce declarative tools
- 1. Optimize page layouts, record types, and views
- 2. Apply Salesforce Lightning Design System (SLDS)
- 3. Design navigation and information architecture
- 4. Use Lightning App Builder and Flow for user experience
|
Salesforce Certified Platform User Experience Designer Sample Questions:
Question #1
A UX Designer wants to quickly mock up Salesforce User Interface experiences using a collection of prebuilt components. The designer needs Salesforce Lightning Design System (SLDS) resources for their designs and prototypes such as base components, tokens, and design patterns. Which tool or installation should best support their needs?
A. Sketch Plugin
B. Lightning Design System Unmanaged Package
C. SLDS Validator
Question #2
What is the relationship between inclusive design and accessible design?
A. Accessible and inclusive design are both methodologies based on guidelines.
B. Inclusive design is a methodology and accessible design is based on guidelines.
C. Accessible design is a methodology and inclusive design is focused on the outcome.
Question #3
A UX Designer has identified the Case Solver as a key user persona for Cloud Kicks' Service Cloud instance.
Which activities should be considered while designing the Case Solver experience?
A. Viewing the status of cases and analyzing campaign metrics
B. Training other agents and editing knowledge articles
C. Troubleshooting customer issues and logging activities
Question #4
During discovery, a UX Designer finds that most sellers like the idea of using the utility bar for easy access and productivity. Which standard use case could be recommended for using the utility bar to enhance the user experience?
A. Access to view a list of records favorited for quick access.
B. Perform common tasks without navigating away from the page.
C. Better user experience on mobile devices.
Question #5
What is one benefit of asking the user to think aloud during a user test?
A. Creates a natural situation for the user
B. Eliminates any unbiased user behavior
C. Allows the user to share a raw stream of thought
Solutions:
Question #1
Correct Answer: A | Question #2
Correct Answer: B | Question #3
Correct Answer: C | Question #4
Correct Answer: B | Question #5
Correct Answer: C |
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