Salesforce Plat-UX-101 Questions & Answers - in .pdf
- Total Q&A: 212
- Update: Aug 26, 2026
- Price: $59.99
- Vendor: Salesforce
- Exam Code: Plat-UX-101
- Exam Name: Salesforce Certified Platform User Experience Designer
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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
- 1. Define problem statements and design principles
- 2. Align design with Salesforce best practices
- 3. Design for accessibility and inclusivity
|
| Testing | 11% | - Validate and test designs
- 1. Gather feedback and iterate designs
- 2. Measure design success and adoption
- 3. Conduct usability testing and heuristic evaluation
|
| Discovery | 13% | - Gather user requirements and plan design strategy
- 1. Apply user research methods
- 2. Identify user personas and their workflows
- 3. Translate business needs into user-centered goals
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
- 1. Maintain consistency and branding
- 2. Use SLDS components and tokens
- 3. Adapt designs for mobile and different devices
|
| Strategy and Governance | 17% | - Define UX strategy and governance
- 1. Establish design guidelines and standards
- 2. Collaborate with stakeholders and teams
- 3. Plan UX roadmap and adoption
|
| Declarative Design | 27% | - Design using Salesforce declarative tools
- 1. Optimize page layouts, record types, and views
- 2. Apply Salesforce Lightning Design System (SLDS)
- 3. Design navigation and information architecture
- 4. Use Lightning App Builder and Flow for user experience
|
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
Cloud Kicks (CK) wants to adopt a human-centered design process in the redesign of its Salesforce journeys and processes.
In which order should CK's UX Designer undertake the steps of this process to achieve maximum impact?
A. Prototyping > Iteration > Observation > Ideation > Implementation >User Feedback
B. Implementation> Observation > User Feedback > Prototyping > Ideation > Iteration
C. Observation > Ideation > Prototyping > User Feedback > Iteration > implementation
D. Ideation > Iteration > Prototyping > Implementation > User Feedback > Observation
Question 2
Cloud Kicks needs functional components thatwill be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
A. JavaScript Frameworks
B. Custom Lightning components
C. Experience Lightning Components
D. ComponentBlueprints
Question 3
How would a UX Designer Differentiate between voice and tone?
A. Voice reflects the frequency and tone is one's pitch.
B. Voice reflects the personality and tone is the way one speaks.
C. Voice reflects the character and tone is one's strength.
D. Voice reflects the expression and tone is the way one designs.
Question 4
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
A. Read/Create/Edit access
B. No access
C. Read-only access
D. Read/Create access
Question 5
Cloud Kicks wants to improve its Salesforce org to provide tailored functionality that enables sales representatives to provide quick, competitive pricing and close deals faster.
What is the benefit of Lightning Console Apps in this scenario for the sales representatives?
A. They can add records to Favorites.
B. They can complete actions with a single click.
C. They can organize items in the utility bar.
Solutions:
Question 1
Answer: C | Question 2
Answer: D | Question 3
Answer: B | Question 4
Answer: C | Question 5
Answer: B |
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