BCS TL01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Team Leadership Roles and Styles | - Different leadership frameworks and models - Leadership vs management - Adapting leadership style to context and team |
| Topic 2: Emotional Intelligence | - Empathy and social awareness - Managing relationships and emotions - Self-awareness and self-regulation |
| Topic 3: Managing Team Performance | - Motivation and recognition strategies - Monitoring and evaluating performance - Setting goals and objectives |
| Topic 4: Managing Time and Priorities | - Time management principles - Balancing workload and deadlines - Prioritization frameworks |
| Topic 5: Positive Communication | - Active listening and feedback techniques - Conflict resolution and negotiation - Verbal and non-verbal communication |
| Topic 6: Leading Teams Through Change | - Overcoming resistance to change - Change management models - Supporting team through transitions |
| Topic 7: Participative Leadership | - Delegation and empowerment - Involving team members in decision-making - Building trust and engagement |
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