SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Data Exchange | - Data migration concepts - Integration with SAP ERP / S/4HANA |
| Configuration and Extensibility | - UI adaptation and extensions - Business configuration |
| Master Data Management | - Product and pricing basics - Account and contact management |
| Opportunity and Sales Management | - Lead to opportunity lifecycle - Forecasting and pipeline management |
| SAP Sales Cloud Overview | - System architecture and positioning - Key business processes in SAP Sales Cloud |
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:
A) Opportunity
B) Visit planner
C) Service ticket
D) Contract
E) Sales quote
2. Which of the following activities can you perform with the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:
A) Upload Microsoft Excel workbooks to SAP Cloud for Customer
B) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
C) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
D) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
3. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
Please choose the correct answer.
Response:
A) Custom mashup
B) Data mashup
C) URL mashup
D) HTML mashup
4. What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:
A) Create and schedule a social media import run.
B) Select the channel type.
C) Define the ticket priority with the social media channel provider.
D) Select the social media channel service level.
E) Set up access to your social media account.
5. What must you maintain to transfer data into SAP Hybris cloud for customer?
Please choose the correct answer.
Response:
A) Code List Mapping
B) Number ranges for business objects
C) ID Mapping
D) Migration Templates
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: A,C | Question # 3 Answer: B | Question # 4 Answer: A,C,D | Question # 5 Answer: A |
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