HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Retail and Hospitality Solutions Portfolio | 25% | - Software, security and service offerings - POS systems, kiosks and digital signage - Hardware, peripherals and mobility solutions |
| Consultative Sales Approach | 25% | - Objection handling and closing techniques - Value proposition development - Needs assessment and discovery |
| Hospitality Industry Landscape | 25% | - Front and back-of-house operations - Guest experience and service flow - Efficiency and revenue management |
| Retail Industry Landscape | 25% | - Retail operational challenges - Customer experience optimization - Inventory and workforce management |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
Question #1
Which type of retail peripherals does HP offer?
A. Cash drawers, receipt printers, and barcode scanners
B. Cash drawers, receipt printers, and barcode scanners and displays
C. Keyboards, displays, cash drawers, receipt printers, and barcode scanners
D. Receipt printers, and barcode scanners and displays
Question #2
A customer is looking for a lightweight and compact mobile clientelling solution. Why would the HP Engage Go 10" be the best fit for this customer? (Select three.)
A. Ideal convertible option from fixed to mobile device
B. Carried with comfort with only 767 grams
C. Peace of mind with the optional rugged case in case the device is dropped
D. Enough power for a retail day with 9-hour battery life
Question #3
Which HP all-in-one system allows the display to be mounted in portrait or landscape mode?
A. HP Engage One
B. HP Engage One Pro
C. HP Engage One Go 10
D. HP Engage Go 13.5
Question #4
Which HP security feature helps develop and maintain a robust software image that remains up to date?
A. HP Manageability Integration Kit
B. HP Client Security
C. HP Image Assistant
D. HP Sure Recover
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: B,C,D | Question #3 Correct Answer: B | Question #4 Correct Answer: C |
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