Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stake holder of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.
Which two features should the consultant highlight to address IT's concerns?
Choose 2answers
A) The FlexCard Designer
B) The FlexCard Wizard
C) Newport Design System used in FlexCards
D) Lightning web components used in FlexCards
2. A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?
A) Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.
B) Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.
C) Create a FlexCard with two card states. Use conditions on the state to filter for priority.
D) Create two FlexCards with one card state each. Use conditions on the states to filter for priority.
3. Which OmniStudio tool can be used to invoke scheduled jobs?
A) Integration Procedure
B) Calculation Procedure
C) DataRaptor Load
D) DataRaptor Extract
4. Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list.
A) Date Mapper Extract Action
B) Lookup
C) Calculation Action
D) Select
5. A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers
A) Omni Script
B) Flyouts
C) OmniStudio Actions
D) FlexCards
E) Navigate Actions
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A,C,D |
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