WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Controlling and Performance Management | - Corrective action and feedback loops - Performance measurement and control systems |
| Planning and Decision Making | - Strategic and operational planning - Decision-making models and tools |
| Organizing and Structuring Work | - Organizational structure and design - Job design and departmentalization |
| Business Ethics and Corporate Responsibility | - Corporate social responsibility - Ethical decision-making |
| Foundations of Management | - Management theory and evolution - Managerial roles and responsibilities |
| Leading and Managing People | - Communication and team dynamics - Leadership styles and motivation |
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
Question #1
Equal employment opportunity laws were designed to ensure that people are considered for employment without regard to certain traits. Which traits are protected by these laws? Choose 1 answer
A. Criminal record, race, and gender
B. Race, religion, and ethnic background
C. National origin, race, and education
D. Race, religion, and abilities
Question #2
The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer
A. Facilitation and support
B. Negotiation and reward
C. Participation and involvement
D. Education and communication
Question #3
At a university, older tenured faculty cannot be terminated regardless of their competence. This has caused conflict with younger, nontenured faculty. What is the source of conflict between older and younger faculty members? Choose 1 answer
A. Differing ideals
B. Personal variables
C. Communication
D. Structure
Question #4
A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer
A. Facilitation and support
B. Negotiation and reward
C. Participation and involvement
D. Education and communication
Question #5
High cooperativeness and high assertiveness are characteristics of which conflict management strategy?
Choose 1 answer
A. Avoiding
B. Compromising
C. Competing
D. Collaborating
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: A | Question #3 Correct Answer: D | Question #4 Correct Answer: C | Question #5 Correct Answer: D |
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